Terms and policies
Privacy Collection Notice
This Privacy Collection Notice describes how Provider Choice Shop Pty Ltd (ABN 22 678 898 265) trading as Fam Shop (we, us or our) collects and handles your personal information when you use our FAM assistant tool. We collect personal information from you so that we can help you understand your NDIS plan, recommend relevant products and services, personalise your experience, and for related purposes set out in our Privacy Policy, available on our website (or on request).
We may disclose this personal information to third parties, including our personnel, related entities, IT service providers (including Customer.io in the United States), marketing providers, and any third parties engaged by us and acting on our behalf and as otherwise set out in our Privacy Policy.
We may store personal information overseas. Where we disclose your personal information to third parties, those third parties may also store, transfer or access personal information outside of Australia.
If you do not provide your personal information to us, it may affect our ability to provide personalised recommendations and services to you.
Please see our Privacy Policy for more information about how we collect, store, use and disclose your personal information, including details about overseas disclosure, access, correction, how you can make a privacy-related complaint and our complaint-handling process.
If you have questions about our privacy practices, please contact us by email at: info@fam.life. By providing your personal information to us, you agree to the collection, use, storage and disclosure of that information as described in this privacy collection notice.